Information We Collect
When you register or use the 100k platform, we collect certain categories of information to ensure our services run smoothly and securely for all users in Malaysia.
Full name, email address, phone number, date of birth, and identification details required for account registration and identity verification (KYC).
Device type, operating system, browser type, IP address, and other technical data that help us optimise your mobile experience.
Records of deposit and withdrawal transactions in Ringgit Malaysia (RM), payment methods used (eWallet, online banking), and transaction history.
Pages visited, bets placed, active session duration, and interactions with platform features — all collected for the purpose of continuous improvement.
Why We Collect This Information
All information collected by 100k is used solely for legitimate purposes necessary to operate the platform. We do not sell or rent your personal data to any third parties for marketing purposes.
The key purposes for which we use your information include:
- Handles account registration, login, and user identity verification
- Securely processes deposits, withdrawals, and financial transactions in RM
- Sending important notifications related to your account, security, and relevant promotions
- To meet legal and regulatory compliance requirements related to online betting
- To detect and prevent fraud, money laundering, or other illegal activities
- Improving user experience based on platform usage patterns
- Providing responsive and effective customer support
Cookies & Tracking Technologies
The 100k platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies:
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Helps us understand how users interact with the platform so we can improve functionality and the overall interface.
- Preference Cookies: Saves your preferences such as language and display settings to provide a more personalised experience.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may prevent you from fully accessing certain features of the 100k platform.
Data Storage & Security
100k stores all user data on servers protected by multiple layers of security. Every connection between your device and our servers is secured with 256-bit SSL encryption, ensuring that data in transit cannot be intercepted by unauthorised parties.
Your personal data is retained for as long as your account remains active, or as long as necessary to fulfil legal obligations. Financial transaction records in RM are kept in accordance with the retention periods required under applicable Malaysian law.
256-bit encryption for all connections
Infrastructure protected 24/7
An additional layer of security
Data Sharing & User Rights
100k does not sell your personal data. We only share information with third parties in limited circumstances:
- Trusted payment processors for handling MYR transactions
- Regulatory authorities or law enforcement agencies when required by law
- Technical service providers that support platform operations (subject to confidentiality agreements)
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request corrections to inaccurate information through your account settings
- Right to Erasure: You may request the deletion of your account and associated data, subject to applicable legal requirements.
- Right to Object: You may opt out of data processing for marketing purposes
Policy Updates & How to Contact Us
100k reserves the right to update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Users will be notified of any material changes via their registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the 100k platform after any policy changes will be considered acceptance of the updated terms. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to the 100k support team through the channels below. We are committed to responding to all requests within 3 business days.
Email: [email protected]
Have More Questions?
Review section FAQ us for instant assistance, or register an account to start enjoying the 100k platform with full security and privacy guaranteed.